Privacy policy
Last updated: June 20261. Who we are
This website is operated by Corb Ltd, registered in England and Wales (Company No. 09295491), whose registered office is at 9 Pearson Road, Central Park, Telford TF2 9TX. Corb Ltd is the data controller for personal data collected through this website, including enquiries submitted on behalf of Corb Projects Ltd (Company No. 13808971).
If you have questions about this policy or wish to exercise your rights, contact us at info@corbltd.co.uk or write to the address above.
2. What data we collect
When you submit an enquiry form on this website, we collect:
- Your name
- Your company name (optional)
- Your email address
- Your phone number (optional)
- The content of your message or enquiry
- Enquiry type (selected from a dropdown)
We do not collect payment information, and we do not use analytics, tracking pixels or advertising cookies. We do not use CCTV or automated decision-making on this website.
3. How we use your information
We use the information you provide solely to respond to your enquiry and, where relevant, to follow up in relation to a quotation, contract or service you have requested. We do not use your data for marketing unless you separately consent to this.
4. Legal basis for processing
We rely on legitimate interests (Article 6(1)(f) UK GDPR) to process your enquiry data — our legitimate interest being the ability to respond to business communications from prospective and current clients. Where you have given explicit consent (including by ticking the checkbox on our enquiry form), we rely on consent (Article 6(1)(a) UK GDPR).
5. How long we keep your data
We retain enquiry data for [CLIENT TO CONFIRM — recommended: 12 months after enquiry resolved, or duration of contract + 6 years for contractual data]. After this period, data is securely deleted.
6. Who we share your data with
Your enquiry is delivered via Formspree (a US-based form processing service) acting as our data processor. Formspree is Privacy Shield-certified and processes data in accordance with standard contractual clauses under UK GDPR. We do not sell or share your data with third parties for marketing purposes.
We may disclose your data if required to do so by law or by a regulatory authority.
7. Your rights
Under UK GDPR you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate or incomplete data
- Erasure — ask us to delete your data where there is no compelling reason to keep it
- Restriction — ask us to restrict processing in certain circumstances
- Portability — receive your data in a structured, machine-readable format
- Object — object to processing based on legitimate interests
To exercise any of these rights, email info@corbltd.co.uk. We will respond within one calendar month.
8. Cookies
This website uses only essential functional cookies (a session token used by the contact form and a preference cookie to remember that you have dismissed the cookie notice). No analytics, advertising or tracking cookies are set. See our Cookie Policy for details.
9. Complaints
If you are not satisfied with our handling of your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113. Our ICO registration reference is [CLIENT TO CONFIRM].
10. Changes to this policy
We may update this policy from time to time. The date at the top of the page reflects the most recent revision. Continued use of the website after any change constitutes acceptance of the updated policy.